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Forrester Research: Best Practices
Sunday, December 11, 2011 at 12:00:00 AM
This report will help you understand diverse CRM users' roles, information needs, and daily tasks and then pinpoint the use cases where mobility solutions can drive practical business value. The report’s self-diagnostic tool helps identify your best opportunities for success and predicts the pitfalls to avoid. Written by William Band, VP and Principal CRM Analyst for Forrester Research. Cl;ick here for report.
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Posted By
Neil Saviano.
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Wednesday, November 09, 2011 at 12:00:00 AM
SugarCRM continues to receive amazing, positive coverage in the press. The editorial in the link below makes very interesting reading and just came out in the UK following an interview with Clint Oram, Sugar's co-founder and CTO. Just as with the recent iTnews report attached, Sugar comes through as the market leader and strongly associated with tier-one brands. Here is snippet for the editorial.
Clint is quoted saying, “I think this is probably the most exciting times in history of CRM…. 1st generation SaaS [salesforce.com] has been all about lock-in, about giving customers no choice in terms of where their software runs and where their data resides... we’re 2nd generation, and 100% open. 2nd Generation SaaS really takes advantage of cloud computing.” Click here for full article.
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NOTE: Article text has been summarized. Click here for the entire post.
Posted By
Neil Saviano.
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CRM / SFA / Sales Technology category.
Saturday, November 05, 2011 at 12:00:00 AM
Australia’s leading source of enterprise IT and telecoms news, just published ‘Which Clouds Play Nice‘, a 44-page technical study of the integration and extension options offered by the largest 20 software-as-a-service vendors serving the Australian enterprise market. Click here to see the report....
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Sunday, October 23, 2011 at 12:00:00 AM
Whether yours is a large enterprise with strict scalability and availability needs, or a small business with tight cash flow, deploying SugarCRM can help you grow by:
- Organizing and sharing customer information
- Analyzing, measuring and reporting on that information across your company
- Collaborating with customers and employees
SugarCRM’s award-winning applications have been downloaded more than ten million times and currently serve over 850,000 end users in 80 languages. Over 8,000 customers have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld, Customer Interaction Solutions and Intelligent Enterprise and received glowing reviews from many publications, including eWeek. ...
NOTE: Article text has been summarized. Click here for the entire post.
Posted By
Neil Saviano.
Other posts in the
CRM / SFA / Sales Technology category.
CRM / SFA / Sales Technology
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